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Customer Experience Lessons from Disney with Shawn Connolly, VP Operations & Customer Experience, Elevate

Published: February 05, 2020
Customer Experience Lessons from Disney with Shawn Connolly, VP Operations & Customer Experience, Elevate

Customer Experience Lessons from Disney with Shawn Connolly, VP Operations & Customer Experience at Elevate

We all know that Disney specializes in creating exceptional customer experiences, so what happens when a former “Cast Member” applies those Disney customer service principles (and life lessons) to real estate? You get Elevate... with an exceptional customer journey every step of the way.

Learn Disney’s “4 Keys” to exceptional customer experience and how to apply them to your real estate business in this week’s Casual Conversation with Shawn Connolly, VP Operations & Customer Experience at Elevate.

Disney’s “4 Keys”:

  • Safety
  • Courtesy
  • Show
  • Efficiency